FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Electric Tech Energy, we believe in transparent and fair pricing. Our goal is to provide high-quality electrical services at competitive rates without any hidden fees. We offer free, no-obligation quotes, so you’ll always know exactly what to expect before any work begins. The price may vary depending on the scope and complexity of the project, but we ensure that all costs are clearly explained upfront. We strive to deliver the best value for your investment, while maintaining the highest standards of safety and craftsmanship.
- What is your typical process for working with a new customer?
At Electric Tech Energy, we believe in making the process as smooth and straightforward as possible. Here’s what you can expect when working with us: Initial Consultation: We begin with a conversation to understand your needs and the scope of the project. This can be done over the phone or in-person, depending on your preference. Free Estimate: Based on the details of the project, we provide a free, no-obligation estimate that clearly outlines the cost and timeline. We ensure that all potential issues are addressed so there are no surprises. Scheduling and Preparation: Once you're comfortable with the estimate, we schedule a time that works best for you and prepare for the work to begin. Our team will arrive on time and fully equipped to complete the job efficiently. (Same-Day Service: We offer same-day service for many electrical needs. If you have an urgent issue, we will work to accommodate you as quickly as possible) Work Completion: We carry out the work to the highest standards, ensuring safety and quality throughout the process. We communicate with you if any adjustments are needed along the way. Final Inspection and Follow-Up: After completing the work, we conduct a final inspection to ensure everything is working perfectly. We’ll walk you through the results and make sure you're completely satisfied before we leave. Payment and Warranty: We offer flexible payment options and stand behind our work with a warranty for peace of mind. We’re committed to providing a hassle-free experience and ensuring your electrical needs are met with the utmost professionalism.
- What education and/or training do you have that relates to your work?
At Electric Tech Energy, our team is led by a Master Electrician who is fully licensed and insured. With over 20 years of hands-on experience, we are committed to ongoing education and training to stay current with the latest electrical codes, safety standards, and industry best practices. Our expertise ensures that we provide high-quality, reliable, and safe electrical solutions for all of our customers.