Fanny and Camila Cleaning Services Corporation

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Introduction

Fanny and Camila Cleaning Services Corp is a company that has been in business for 5 years. We create clean and welcoming spaces. We are dedicated to cleaning your home with a professional and trained team. We adapt to the client's requirements, whether it is simple, regular, or deep cleaning. Our teams are not only trained personnel but also trustworthy, honest, and highly experienced people. "We clean your house as if it were our own."

Overview

Background checked

3 employees

4 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Specialties

Property type

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Reviews

Very good 4.6

11 reviews

5

91%

4

0%

3

0%

2

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1

9%

Read reviews that mention:

Past Customer

May 1, 2024

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From Google

Fanny and Camila have been cleaning for us for about 8 months now and they always leave our house spotless. They are prompt and efficient and consistently do a great job. We could not be happier with their services.

Past Customer

Jun 10, 2021

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From Google

Past Customer

Jul 21, 2021

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From Google

Outstanding. They were just at my filthy house and its sparkling. They got here 10 minutes early and got right to it. Even the cat approved! Five stars, 100%

Fanny and Camila Cleaning Services Corporation's reply

Thanks 🤗🤗

Past Customer

Mar 10, 2021

·

From Google

Past Customer

Oct 9, 2023

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From Google

They started cleaning my home in April 2023 and we did fine for a few months. I did notice that the cleaning ladies always arrived on time and were polite. But they always left between 10-14 minutes early. Which adds up when you pay $60. an hour. They never stayed extra to make up for this time. I never complained as long as they did their job. I have a family of 3 kids , no pets. In June 2023 they made a scheduling mistake and did not show up. I waited and then finally texted to find out why nobody showed up. Then in August 2023 they skipped again and notified a couple of hours before they were supposed to show up. Very frustrating when you work your schedule around the cleaning company. Then in September 2023 they tell me the night before if I could keep the air on while the cleaning ladies are working. I sent a picture of the thermostat at 9am when they started working 76 degrees in south Florida. When they left it was 78 degrees and the air just turned on. Then in October 5, 2023 they never showed up. Never texted. Just vanished. They were never asked to stay past the agreed 2 hours, provide them always with cold water to drink and a snack. This is terrible customer service. If i could give 0 stars I would.

Credentials

Background Check

Fanny Ruiz Nieto

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Credit card payments contain a 3.5% increase in the cleaning price due to bank fees.
What is your typical process for working with a new customer?
Once we speak with the client and reach an agreement on the services to be performed in their home, the scheduling process, our company charges a scheduling deposit of $50 that is deducted from the total service, once the service is completed the client must pay the remaining amount.
How did you get started doing this type of work?
Fanny, the owner of the company, started out on her own as an independent through recommendations from friends.

Fanny and Camila Cleaning Services Corporation

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