FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing system is majorly impacted by the estimated time it will take to complete the job. By giving us information about the size of your home, like number of bedrooms and bathrooms, we can create a basic estimate of the amount of time it will take and the cost of the service.
- What is your typical process for working with a new customer?
Once a client is scheduled, a booking confirmation will be sent to their email. This email can connect our clients directly to our client hub where they can view the details of their service or request additional services. For first time visits, we will ask to tour the home. During the tour we will ask and take note of any cleaning products the client prefers or any parts of the home to focus on or not touch. After performing the service, we will offer the client to do a walkthrough of the home to ensure everything is done to their satisfaction before our team leaves. Upon completion of the service, an invoice will be sent to the client either through text or email. This invoice will prompt them to pay the amount due directly through our client hub via credit/debit card.
- What education and/or training do you have that relates to your work?
From previous job-training and doing our own research of different products, methods, and techniques, we've gained a great understanding of what it takes to do an outstanding job. We strive to be better everyday by continuing to do as much as we can to learn as much as we can both on and off the job.