FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are currently running a three room special for $120. thus will include a pre cleaning inspection, vacuuming all three rooms or areas and then hot carbonate extraction cleaning. Sanitizer and protectant is additional.
- What is your typical process for working with a new customer?
We generally like to start off with a FREE in-home or business quote but often times we can work that over the phone. Once the client agrees upon pricing, we put them on our calendar as soon as possible. We send a reminder text the day prior to scheduled appointment and generally give a courtesy call to the client 30 minutes before arriving to clean. We accept cash, checks, and all major credit cards as forms of payment.
- What education and/or training do you have that relates to your work?
Weeks of intensive training at Chem-Dry headquarters and several mini convention trainings to further hone specific cleaning skills