FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have published prices on our web site. They are typical of the area. What we want to say is that we use them as a guide. The real price will be one that is fair. The customer can be assured that our real final price is one that you will agree is fair. We guarantee it or we will make it so.
- What is your typical process for working with a new customer?
We treat every customer with the the same patience and respect. The custmer is always right, new or previous. (We never say old.) See the previous answer regarding new customer pricing.
- What education and/or training do you have that relates to your work?
We are all either Microsoft Certified, College Degreed, or otherwise formally IT Certified.