FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We focus on quality and results. Our team is 100% U.S.-based. So, we're not the most expensive -- but we're not the lowest priced either. We are competitive while staying proud of what goes into our portfolio. After we do a Discovery call, we provide a written estimate. No surprises!
- What is your typical process for working with a new customer?
1. Discovery - After an initial free consultation, we provide a rough cost range. If you are OK with it, we move into Discovery, so that the strategic and creative process can get underway. 2. Scope of Work - For websites or more complex projects and campaigns, we write a complete, detailed Scope of Work. This includes strategy, timeline, costs, and how the project will be managed. Once you sign off, we off to work... 3. First Look - This is when it gets fun. We come back with mockups, copywriting, or other deliverables to get your reactions and input. 4. Production - Our pros are heads down, focusing on producing, developing, and preparing your deliverables for final review and delivery. 5. Launch / Delivery - Your new website or logo or campaign are signed, sealed, and delivered.
- What education and/or training do you have that relates to your work?
The team is college-educated, and we all work in the United States (FL, TX, NY, CO & CA). Everyone on the team has min. 5+ years experience in their specialty.