FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size of the property, the type of cleaning required, and any additional services requested. We also offer discounts for recurring services, such as weekly or bi-weekly cleanings, as well as for first-time customers. There are no hidden fees—what we quote is what you pay!
- What is your typical process for working with a new customer?
Initial Consultation: We discuss your needs and preferences, either over the phone or in person. Free Estimate: After understanding the scope of the job, we provide a detailed and transparent price estimate. Scheduling: Once you’re ready to move forward, we schedule the cleaning at a time that works best for you. Service Delivery: On the cleaning day, we arrive on time, fully equipped, and ready to work. Follow-Up: After the cleaning, we check in to ensure you’re satisfied and address any feedback.
- What education and/or training do you have that relates to your work?
We have hands-on experience and professional training in residential and vacation property cleaning. Our team stays updated on the best practices, cleaning techniques, and eco-friendly products to ensure top-notch service.