FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We will match the competition prices. *Client will be asked to provide official estimate from our competitors. *Restrictions may apply. *OFFERS AND DISCOUNTS CAN NOT BE COMBINED.
- What is your typical process for working with a new customer?
1- Free On-Site Estimates (Final Bids) or FREE virtual ROUGH Estimates. 2- Client approves estimate by signing it and sending back to us. Or replying APPROVED (by email) 3- 50% Down Payment collected when project starts (1st Day). 4- Client inspection and final walkthrough with the installer. 5- 50% (Remaining Balance) Payment collected upon job completion.
- What education and/or training do you have that relates to your work?
All our installers have 5+ years experience with flooring installation and repairs. (Vinyl, Engineering Hardwood, Laminate, Hardwood, VCT and Tiles)