FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At HTG Pro Services, we strive to offer competitive and transparent pricing for all our services. Here's what you should know: Budget Considerations: -Tailored Quotes: We work with all kinds of budgets. Once we know your budget, we create tailored quotes to get the job done within that range. For larger budgets, we can use premium materials and offer additional services. For smaller budgets, we ensure the job gets done efficiently with cost-effective materials while maintaining our quality standards. Discounts: -First-Time Client Discount: We offer a special discount on labor costs for first-time clients. -Valued Customer Discount: After completing a few jobs with us, you may qualify for our valued customer discount on labor costs. Best Value Guarantee: -Price Matching: We will not lose your business over pricing. If you find a lower quote from any of our competitors for comparable services, we promise to match or beat their pricing to ensure that you receive the best possible deal without compromising on quality. Fees: -We do not have hidden fees. However, things can happen, especially with repairs. We do our best to make sure there are no hidden surprises before starting, but unforeseen issues can arise. We strive to communicate any potential surprises as soon as they become apparent. We believe in delivering quality service at fair prices and look forward to working with you on your next project!
- What is your typical process for working with a new customer?
Identify Your Project Needs and Desires: -We start by understanding the specifics of your project, including your goals, preferences, and any particular details or materials you have in mind. Get Your Budget Range: -Knowing your budget is crucial for us to tailor our services effectively. It helps us determine the scope of the project and the quality of materials we can use. Create a Tailored Quote: -Based on your requirements and budget, we create a customized quote. With a larger budget, we can offer more extensive services and use premium materials. For smaller budgets, we ensure the job gets done efficiently with cost-effective solutions while maintaining high standards of quality. We believe in delivering personalized service that meets your needs and budget, ensuring you get the best value for your investment.
- What education and/or training do you have that relates to your work?
We bring over 30 years of experience to our work and have been successfully operating our business for over 10 years. Additionally, we hold a General Contracting License, ensuring that we meet all industry standards and regulations. Our extensive experience and professional licensing guarantee high-quality workmanship and reliable service for all your home improvement needs.