FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer competitive pricing with no hidden fees. New customers can enjoy a 10% discount on their first service, and we provide free, no-obligation quotes. Additionally, we occasionally run seasonal promotions, so it’s always good to ask about current offers.
- What is your typical process for working with a new customer?
We start with a free consultation, either in person or virtually, to assess the condition of your floors and discuss your needs. After providing a detailed quote, we offer a free sample of our service if you desire, so you can see the results before committing. Once the work is approved, we schedule the job at a convenient time for you.
- How did you get started doing this type of work?
We started Magic Floorcare Solutions because we saw the need for specialized floor care services that go beyond regular cleaning. With a passion for home improvement and a desire to help homeowners maintain beautiful, healthy living spaces, we’ve built our expertise in deep cleaning, grout restoration, and sealing over the past 2 years.