FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Big Events Florida by Floresita Face Painting, we believe in offering transparent and fair pricing for our services. Here’s what you should know: What's Included: All of our packages come with high-quality face paints (hypoallergenic and safe for kids), a professional artist, and a wide range of designs. Balloon twisting also includes custom shapes and characters, perfect for kids and adults alike. Travel Fees: There are no travel fees for events within the Orlando area. For locations outside this area, a small additional fee may apply, which we’ll discuss upfront. Discounts: We offer discounts for longer events, multi-day bookings, or if you’re a returning client. Just ask, and we’ll be happy to provide a special rate! Deposits & Payment: A small deposit secures your event date, and the remaining balance is due on the day of your event. We accept various payment methods for your convenience. We’re happy to tailor our services to fit your budget. Please feel free to reach out if you’d like more information or a custom quote!
- What is your typical process for working with a new customer?
At Big Events Florida by Floresita Face Painting, we aim to make the process smooth and stress-free for you. Here’s how we usually work with new clients: Initial Consultation: Once you reach out, we’ll have a quick chat to understand your event's needs, location, number of guests, and any special requests. This helps us tailor our services to match your vision. Customized Quote: Based on the details we discuss, we’ll provide a clear and detailed quote, outlining what’s included and any applicable discounts or fees. If needed, we can adjust the package to fit your budget and event requirements. Booking & Deposit: Once you’re happy with the quote, we’ll confirm the booking with a small deposit to secure your event date. We’ll also go over any final details, including timing, setup, and any special considerations. Event Day: On the day of the event, our professional team will arrive early to set up. We’ll bring all the necessary materials and work efficiently to ensure your guests have a fantastic time with face painting and balloon twisting. Follow-up: After the event, we’ll check in to ensure you were thrilled with our services and welcome any feedback. We love hearing about your experience and how we can continue to improve! Throughout the process, communication is key, and we’re always available to answer any questions or accommodate any last-minute changes.
- What education and/or training do you have that relates to your work?
At Big Events Florida by Floresita Face Painting, we take pride in our expertise and continuous learning in the art of face painting and balloon twisting. Our team has undergone extensive training to ensure we provide safe, creative, and high-quality services. This includes: Professional Face Painting Courses: We’ve trained with leading artists in the face painting industry, mastering techniques such as blending, line work, and creating intricate designs that impress both kids and adults. Balloon Twisting Workshops: Our balloon artists have attended specialized workshops to learn advanced balloon twisting, from simple shapes to complex characters, ensuring we can create the perfect entertainment for your event. Safety and Hygiene Training: We are committed to using hypoallergenic, non-toxic face paints that are safe for all skin types, especially children. We’ve also been trained in maintaining the highest hygiene standards, ensuring all tools and materials are properly sanitized. This combination of professional training and real-world experience allows us to deliver top-notch services at every event.