FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that our pricing is tailored to the specific needs of each pet. Prices may vary depending on the breed, size, and any additional treatments required, such as flea shampoo or deshedding treatments. We strive to provide transparent and competitive pricing to ensure every furry friend receives the care they deserve. Feel free to reach out for a personalized quote based on your pet's unique needs!
- What is your typical process for working with a new customer?
Our typical process for working with a new customer involves first understanding their pet's needs and preferences. We'll discuss any specific grooming requirements, such as breed-specific styles or health considerations. Next, we'll schedule an appointment convenient for the customer and their pet. During the grooming session, our experienced groomers will provide personalized care, ensuring the pet's comfort and well-being throughout the process. Afterward, we'll review the grooming results with the customer and address any questions or concerns they may have. Our goal is to build a trusting relationship with each customer and their beloved pet, providing a positive grooming experience every time.
- What education and/or training do you have that relates to your work?
Our team at Nikko Pets consists of experienced and certified groomers who are passionate about providing top-quality care for pets. Each member of our team undergoes extensive training in grooming techniques, safety protocols, and pet handling. We prioritize continuing education to ensure that we can deliver the best possible service to our furry clients. Rest assured that your pet is in capable and caring hands with our knowledgeable grooming team.