FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Absolutely the discount or fees involved. Any buckets will be discounted if we have offer for it.
- What is your typical process for working with a new customer?
Initial Contact: Understanding client needs through phone calls, emails, or in-person meetings. Get Consultation: Discussing the project scope, specific requirements, and any concerns the client may have. Proposal/Quote: Providing a detailed proposal or quote that outlines services offered, timelines, and costs. Client Agreement: Once the client agrees to the proposal, a formal agreement or contract may be signed. Planning: Scheduling the work and organizing the necessary resources, materials, and labor. Follow-Up: After the completion of services, following up with the client to ensure satisfaction and discuss any further needs. Feedback and Review: Requesting client feedback to improve future service quality and potentially gaining a referral.
- What education and/or training do you have that relates to your work?
Hvac certification, EPA university license, NATE tech certification