Mackenzie Plumbing & Heating

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Introduction

Mackenzie Plumbing & Heating is a third generation company, that's been in business since 1933. We specialize in all Commercial and Residential plumbing services. Our company is located in Boston, MA and also Orlando, FL. There is a 24 hour on-call team to take care of any emergencies you may have. Our team can do it all from Hot water heater and faucet replacements to new home plumbing systems. We strive in nothing but top quality craftsmanship to meet all code requirements. Our customers satisfaction comes first. Fully Licensed and insured. We look forward to working for you in the future.

Overview

Current Top Pro

Hired 314 times

Background checked

License verified

8 employees

60 years in business

Business hours

Sun6:00 am - 10:00 pmMon6:00 am - 10:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

2022

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

227 reviews

5

98%

4

1%

3

0%

2

0%

1

1%

Read reviews that mention:

Alyssa L.

Feb 21, 2025

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Hired on Thumbtack

Great experience! They were able to do an excellent job on the plumbing repair in the laundry room. Very good at communicating and very professional. Would use them again thanks

Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Washing machine • House

Plumbing Pipe Repair

George S.

Jan 18, 2025

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Hired on Thumbtack

Nick is a young and energetic go-getter. He was the quickest to respond to my initial inquiry and he was always quick to answer subsequent questions. I am giving Nick 5 stars for the value he offers as well as the quality of the actual plumbing work. I received three quotations: all around $4000 to do a small repiping job. I chose Nick because the other guys wanted to charge me an additional $1500 - $2000 to replace the water heater also. Nick's quote started out much less and then only rose to match the others when I suggested adding the water heater replacement. So, I essentially got a free water heater from Nick. While I did appreciate Nick's quick responsiveness and his quick work on the job, what I didn't appreciate was his sloppiness. He left a mess in the bathroom (even after he attempted a cleanup) and his stucco patches were subpar (ie. water tight for sure but also unnecessarily big ugly bumps on the wall that look unsightly even when painted). I hope Nick gets this message with the positivity that was intended: honest constructive criticism that (hopefully) leads to improvement. Slow down a bit and focus more on the aesthetics Nick.

Details: One or more entire rooms • Install pipe to one or more rooms • House

Plumbing Pipe Installation or Replacement

Linda L.

Dec 5, 2024

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Hired on Thumbtack

Nick came to look at a leak in a recently installed tankless hot water heater installed by another so called plumber. He quickly took care of the leak for us and we discussed the work that had been done by another plumber as I was concerned it had not been done by a licensed and certified plumber. Nick agreed and explained what was done incorrectly fly and not to code, he at no time was punching me to do the work but just letting me know what I had guessed about the previous install. He gave me a fair price and the parts were ordered. As soon as the parts were in he let me know and we agreed on a date and time. He showed up on time and did a great job Removing the old incorrect pipe work and installing the new to code pipe work. Be communicated with me the whole time and was honest and efficient. Going forward he is now my plumber and I wouldn’t use anyone else now I have found a professional and honest one.

Details: Repair • Leaks • Electric tankless • Garage • House

Water Heater Repair or Maintenance

Darin V.

Nov 16, 2024

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Hired on Thumbtack

I had a tankless water heater that had been installed with incorrect pipe configuration by a different plumber. Nick responded immediately and understood what needed to be done to correct the problem. Once here, he noted a further configuration that was skipped by the previous plumber and fixed that for me as well. I'm very happy with the service performed and he will be my first call going forward.

Details: Other pipe installation needs • Other plumbing installation or replacement • House

Plumbing Pipe Installation or Replacement

Zach W.

Sep 18, 2024

·

Hired on Thumbtack

The team at Mackenzie plumbing was phenomenal! They were able to fix my piping problem the next day - way faster than anyone else!

Details: No, repair is not urgent • Only one drain has issues • Other issue • House

Plumbing Drain Repair

Credentials

License

License Type: Plumber – Master (MA)

License verified on 5/2/2024

Background Check

Nicholas Mackenzie

FAQs

What is your typical process for working with a new customer?
I will sit down with a customer. Go over all the pricing and features that we have the offer. After that I will send them over a proposal.
What education and/or training do you have that relates to your work?
I have a construction management degree from Wentworth Institute of Technology in Boston. I also have a Master Plumbing License in Massachusetts and Florida.
How did you get started doing this type of work?
I was born into a family of plumbers and I started to trade a very young age

Mackenzie Plumbing & Heating

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