Mackenzie Plumbing & Heating

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Introduction

Mackenzie Plumbing & Heating is a third generation company, that's been in business since 1933. We specialize in all Commercial and Residential plumbing services. Our company is located in Boston, MA and also Orlando, FL. There is a 24 hour on-call team to take care of any emergencies you may have. Our team can do it all from Hot water heater and faucet replacements to new home plumbing systems. We strive in nothing but top quality craftsmanship to meet all code requirements. Our customers satisfaction comes first. Fully Licensed and insured. We look forward to working for you in the future.

Overview

Current Top Pro

Hired 298 times

Serves Orlando, FL

Background checked

License verified

8 employees

60 years in business

Business hours

Sun6:00 am - 10:00 pmMon6:00 am - 10:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

2022

Featured Projects

133 photos

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

219 reviews

5

98%

4

1%

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Read reviews that mention:

Linda L.

1 month ago

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Hired on Thumbtack

Nick came to look at a leak in a recently installed tankless hot water heater installed by another so called plumber. He quickly took care of the leak for us and we discussed the work that had been done by another plumber as I was concerned it had not been done by a licensed and certified plumber. Nick agreed and explained what was done incorrectly fly and not to code, he at no time was punching me to do the work but just letting me know what I had guessed about the previous install. He gave me a fair price and the parts were ordered. As soon as the parts were in he let me know and we agreed on a date and time. He showed up on time and did a great job Removing the old incorrect pipe work and installing the new to code pipe work. Be communicated with me the whole time and was honest and efficient. Going forward he is now my plumber and I wouldn’t use anyone else now I have found a professional and honest one.

Details: Repair • Leaks • Electric tankless • Garage • House

Water Heater Repair or Maintenance

Darin V.

Nov 16, 2024

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Hired on Thumbtack

I had a tankless water heater that had been installed with incorrect pipe configuration by a different plumber. Nick responded immediately and understood what needed to be done to correct the problem. Once here, he noted a further configuration that was skipped by the previous plumber and fixed that for me as well. I'm very happy with the service performed and he will be my first call going forward.

Details: Other pipe installation needs • Other plumbing installation or replacement • House

Plumbing Pipe Installation or Replacement

Melynda W.

Aug 8, 2024

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Hired on Thumbtack

Mackenzie Plumbing was magnificent! I had a slight laundry list of things that needed doing in my home including changing the water main turnoff knob, removing two bathroom vanities and their associated plumbing, and installing two brand new vanities and their associated plumbing. This ended up including cutting open one of the walls and part of one of the vanities due to the weird plumbing in my primary bathroom. All of this was done flawlessly. I was thoroughly impressed by everything that was completed in such an efficient amount of time. Had I even attempted to install my own new vanities, I would have ended up calling for help anyway as my home’s plumbing really needed a professional. I’m grateful for Mackenzie Plumbing! Great price for great work!

Details: No, repair is not urgent • No, the building is not currently flooded • Condo or apartment

Plumbing Pipe Repair

BERNARD S.

Apr 5, 2024

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Hired on Thumbtack

Great job and experience working with Nick. He was punctual and very knowledgeable about the work that was being performed. He replaced my garbage disposal and drained my water heater system. Very professional and responsive to what I needed. Great work!

Details: Routine maintenance • No problem, just need maintenance • Electric tank • Other room • House

Water Heater Repair or Maintenance

Nannette P.

2 weeks ago

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Hired on Thumbtack

Contacted me immediately and came out on a Sunday. I was expecting a higher bill because of that but it wasn’t. Definitely will be calling them again.

Details: No, repair is not urgent • Only one drain has issues • Leaking (problem area known) • House

Plumbing Drain Repair

Credentials

License

License Type: Plumber – Master (MA)

License verified on 5/2/2024

Background Check

Nicholas Mackenzie

FAQs

What is your typical process for working with a new customer?
I will sit down with a customer. Go over all the pricing and features that we have the offer. After that I will send them over a proposal.
What education and/or training do you have that relates to your work?
I have a construction management degree from Wentworth Institute of Technology in Boston. I also have a Master Plumbing License in Massachusetts and Florida.
How did you get started doing this type of work?
I was born into a family of plumbers and I started to trade a very young age

Mackenzie Plumbing & Heating

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