FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our customers can expect competitive prices, excellent customer service, and a great experience. We take pride in sharing our knowledge, offering valuable tips and details throughout the year to help keep your investment in excellent condition. Additionally, we offer discounted services and promotional packages for veterans. Thank you!
- What is your typical process for working with a new customer?
For new customers, all our information and easy steps to book any of our services can be found on our website. You can also call or email us, and we’ll be happy to start a great conversation to ensure everything goes smoothly. On inspection day, clear communication is key, and we look forward to getting to know you and your needs.
- What education and/or training do you have that relates to your work?
At Yellow Brick Road Home Inspection Services, we are Florida-licensed and InterNACHI Certified Professional Inspectors (CPI). Led by Ozzy Colón, our Home Inspector Lead, we prioritize continuous education to provide the most accurate and up-to-date knowledge in the field. Ozzy also brings a strong background in the luxury hospitality industry, which enhances our customer service and communication skills. In 2025, we’re excited to expand our services to include mold inspections, seawall inspections, and WDO inspections. We are fully bilingual and strive to accommodate our customers in the best way possible. Our mission is to build strong connections in the industry while ensuring our clients receive exceptional service and a great experience every step of the way.