FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The Client should know that the Minimum price for us to work is $149---- this can be combined with multiple services and discounts.
- What is your typical process for working with a new customer?
It starts with the client contacting us, Our coordinator will ask some simple questions over the phone such as, what is the service you are interested in us helping you today with, Have you cleaned this area before, do you have any stains, do you know the fabric or material being cleaned, if you know the square footage of the space that needs cleaning. We then give the client our availability and then we schedule them for a estimate.
- What education and/or training do you have that relates to your work?
The Owner, Tom, is from Israel and has a family-owned business in Israel for Carpet Cleaning and Natural Stone Polishing. He has been in the industry for 15+ years and has an extensive background in cleaning. Tom is a Dry Masters Affiliate which is one of the most well-known State of the Art Machines to own in our business. Tom does the work personally to make sure the job gets done right.