FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every project has different demands and requirements and necessitates an on-site inspection in order to give an accurate estimate on the project. We work closely with our distributers (in the case of Metal Roofing; our manufacturers) in order to insure that our pricing is as competitive as possible. Found a better price? Show us the bid and we will do what is possible to match that price!
- What is your typical process for working with a new customer?
It's very important for us to begin our project with an on-site inspection. Ideally, with you on-site with us as well. Once we know the details of what we are dealing with, we reach out to our manufacturers and distributers to quote pricing for materials. We work closely with their sales teams to insure we submit to you a competitive price for your project. If you decide to move forward with us, we will collect a deposit and begin to handle all the necessary paperwork. A simple contract if it is just a repair. Once the contract has been signed we move forward with completing the repairs as quickly and unobtrusively as possible. If we are working on a re-roof we will guide you step-by-step through the permitting process with your municipality. Once the permit has been issued we begin moving forward with the work while maintaining communication with the municipality to ensure all inspections are passed and the roof is installed according to FBC.
- What education and/or training do you have that relates to your work?
I started working on roofs in 2015 while learning the trade from my dad. Our teams have also participated in workshops and training programs from our most used manufacturers. Over the years I have gained the experience and knowledge necessary to say with confidence that we can place on your home, a quality roof.