FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We firmly believe in transparent pricing. There are no hidden charges for mileage, tolls, fuel, photographs, or video services. Our prices are fixed and all-inclusive.
- What is your typical process for working with a new customer?
To initiate the process, we recommend starting with either a phone call or an email conversation. During this communication, we will ask you a series of questions to better understand your requirements. Based on the information gathered, we will then construct a customized investigative plan that meets your satisfaction & budget.
- What education and/or training do you have that relates to your work?
Our agency consists of a team of extensively educated, skilled, and seasoned professional investigators. We work in specialized units dedicated to resolving even the most intricate investigative cases. Our investigators receive ongoing, rigorous training to ensure we maintain the highest level of proficiency in various fields, covering private, personal, and corporate investigations. With backgrounds in military, law enforcement, and risk management, our team is dedicated to serving our clients. We take pride in our investigators' experience, confidentiality, and unwavering commitment to those who trust us with their most sensitive matters.