Concrete Creations

Hi Hasina, I apologize for the inconvenience. The reality is that my account was deactivated from the Saturday night you hired me until the following Wednesday. I would post a screenshot of it here if I could, but Thumbtack sent me an email confirming the exact times of when my account was deactivated. I sent it to your inbox so you can see it there. My helper and I arrived at the address you sent us at 10 AM last Sunday as you specified to us and we knocked on the door as well as rang the doorbell several times. We got no answer, and after looking around the facility for anyone to help us, we left after about 30 minutes. Since I had no access to your phone number, I couldn’t contact you to let you know what had happened. I will make sure to get everyone’s phone number in the future to anticipate any future deactivations or anything else that might come up. I would love to make it up to you by helping you with any other task you need completed, and I can offer a 50% discount in order to earn your business. Again, I apologize for the inconvenience, I’ll take proper actions in the future to prevent this kind of event from happening again.