FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and depends on the scope and size of the job. We offer competitive rates, with discounts for recurring services and package deals for Airbnb properties or large homes. Additional services like carpet cleaning or window cleaning are available at reasonable rates.
- What is your typical process for working with a new customer?
We start with a consultation to understand the customer’s needs and preferences. Once we agree on the scope of work, we schedule a convenient time and follow up with reminders. After completing the job, we always seek feedback to ensure satisfaction.
- What education and/or training do you have that relates to your work?
Our team is trained in industry standard cleaning techniques, with certifications in eco-friendly cleaning practices and specialized skills for move-out/move-in cleaning, Airbnb maintenance, and commercial cleaning.