FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparent and Detailed Estimates: We provide clear estimates so you know exactly what to expect for the project. No Hidden Fees: We pride ourselves on being upfront with pricing. There are no surprise fees, and if anything additional comes up, you’ll be informed right away. Competitive Rates: We offer competitive pricing based on the quality of work and materials we use. We ensure our customers receive top-notch service that’s built to last. We aim to make the pricing process clear and straightforward, ensuring a smooth experience for you!
- What is your typical process for working with a new customer?
Our typical process for working with a new customer is designed to be simple, transparent, and focused on ensuring that we meet your needs. Here’s how it usually goes: Initial Consultation: We begin with a conversation to understand your project’s scope, budget, and any specific preferences you have. Whether you’re looking to paint one room or an entire home, we want to know what you envision. On-Site Visit: The majority of the time, we schedule an on-site visit. This helps us assess the space, the condition of the surfaces, and determine the amount of prep work needed. We also discuss the type of paint and products that would best suit your needs. Estimate & Proposal: After the visit, we provide a detailed estimate based on the work discussed. This will include the scope of the project, timeline, and cost breakdown. We’ll walk you through everything to ensure there are no surprises. Scheduling & Preparation: Once we agree on the estimate, we schedule a start date. We’ll confirm the timeline and go over any last-minute details, ensuring you're comfortable with every step. The Work Begins: We arrive on time, ready to work. We take care of all the prep work (covering furniture, floors, etc.) and ensure that the area is well-protected. Our team works efficiently, staying in communication with you throughout the project.
- What education and/or training do you have that relates to your work?
We are a full-service painting company known for being professional, reliable, and affordable. With over 20 years of experience in both interior and exterior residential and commercial projects, we are committed to delivering high-quality work. Customer satisfaction is our top priority, and we guarantee it with every job. We only hire professionally skilled painters to ensure the best results, and we are fully licensed and insured for your peace of mind.