FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At CPS Electric, we believe in transparent and fair pricing. Our rates are competitive, and we provide detailed quotes based on the specific requirements of each project. We don't believe in hidden fees; what you see in the quote is what you pay. Additionally, we occasionally offer promotions and discounts. Feel free to inquire about any ongoing specials when discussing your project. We value our customers and strive to provide the best possible service at a reasonable cost. Your satisfaction is our priority.
- What is your typical process for working with a new customer?
Our process at CPS Electric is designed to ensure a smooth and personalized experience for every customer: Initial Contact: Whether through Thumbtack or a direct inquiry, we start by understanding your electrical needs and project details. Consultation: We'll schedule a consultation, either in person or virtually, to discuss your project in more detail. This allows us to gather information and provide insights tailored to your specific requirements. Quote and Proposal: Based on the consultation, we'll provide a detailed quote outlining the scope of work, materials needed, and associated costs. This ensures transparency and clarity regarding the project. Agreement and Scheduling: Upon your approval of the quote, we'll finalize the agreement and schedule a convenient time for the work to commence. Project Execution: Our skilled team will execute the project with precision and efficiency, keeping you informed of progress every step of the way. Completion and Follow-Up: Once the project is completed, we'll ensure everything meets your satisfaction. We'll address any additional questions you may have and provide guidance on maintenance if needed.
- What education and/or training do you have that relates to your work?
At CPS Electric, we prioritize expertise and continuous learning to deliver top-notch electrical services. Our commitment to education and training ensures that we bring the latest knowledge and best practices to every project. You can trust us to provide solutions backed by a solid foundation of education and hands-on experience.