FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
First walk FREE if you mention the promo code THUMBTACK
- What is your typical process for working with a new customer?
First, we match you with one of our walkers, all of whom are personally screened, background checked, insured, bonded, and college-educated. From there you can enjoy notifications when your walks starts and ends, GPS walk monitoring, pictures on every walk, and even live poop alerts! At the end of every walk youll receive a message from your walker to let you know how it went. Watch your walk live online or check in during your lunch break. Its about as close as you can get to actually being on the walk with your pup.
- What education and/or training do you have that relates to your work?
All of our walkers are background checked, insured, bonded, highly trained. We personally select them from a huge pool of candidates. They have to pass three interviews and a training day in order to start working with us.