FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices have been generated to cover labor and material. our prices can be justified through the quality in our work, our professionalism, and the warranty given on the work that is performed.
- What is your typical process for working with a new customer?
We have the same system for every customer to ensure we don't miss anything. We first collect all the customers information including address, full name, project expectations, and email. Secondly, we make a site visit for a complete diagnosis which we then show our customer on our tablets, including the breakdown of the work and pricing. Once we've received approval to begin the work, we lay out drop cloths, wear booties and gloves to prevent any damages to the customers floor. Lastly, we send the invoice or estimate to
- What education and/or training do you have that relates to your work?
High school graduate, HVAC Contractor, and we're always freshening up with new product seminars, and continuing education.