FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparent pricing, so there are no surprises. We offer upfront estimates before starting any work. We also provide discounts for military personnel and seniors. Additionally, we have maintenance plans that provide discounts on repairs and priority service.
- What is your typical process for working with a new customer?
Our process begins with understanding your needs. We’ll schedule an appointment to assess the issue or service request. After our evaluation, we’ll provide a detailed explanation and a clear estimate. Once approved, we’ll complete the work promptly and professionally, keeping you informed every step of the way.
- What education and/or training do you have that relates to your work?
Our team is trained and certified in HVAC installation, repair, and maintenance. We stay up-to-date with the latest industry standards and technologies. Aire Serv technicians undergo continuous training to ensure we provide the best service possible.