FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Malta Events, we offer transparent and customized pricing based on the specific needs of each event. Here's what you should know: Tailored Rates: Our pricing depends on the event’s duration, the type of equipment needed, and any special requests. No Hidden Fees: We provide clear pricing upfront, so there are no surprises or hidden charges. Discounts: We offer discounts for longer events or repeat clients. Quality Focus: While we may not always be the lowest price, we guarantee premium service and 100% satisfaction.
- What is your typical process for working with a new customer?
At Malta Events, we pride ourselves on offering a personalized experience for every event. Our process for working with new customers includes the following steps: Initial Consultation: We start with a conversation to understand your needs and preferences. We discuss the type of event, guest count, and the type of beverages you'd like to serve. Customized Proposal: After our consultation, we provide a detailed proposal that includes bartender services, necessary equipment, and a custom drink menu. Everything is tailored to your specific vision. Booking and Agreement: Once you approve the proposal, we secure the date with a deposit and finalize a service agreement covering all the event details. Event Preparation: In the days leading up to the event, we collaborate with you to finalize any last-minute details, such as the service schedule and bar setup. Day-of Execution: Our team arrives early to set up the bar and prepare for service. We offer professional and attentive service, ensuring your guests have an excellent experience. Post-Event Follow-Up: After the event, we make sure everything met your expectations and ask for feedback to continuously improve our services.
- What education and/or training do you have that relates to your work?
At Malta Events, we bring a wealth of experience and specialized training to every event we handle. Our bartenders are: Professionally Trained: Each bartender has undergone certified training in mixology, ensuring they have expert knowledge of cocktail crafting, beverage preparation, and service etiquette. Experienced in High-Volume Events: Our team has years of hands-on experience working in various events, from intimate gatherings to large-scale parties, guaranteeing smooth and efficient service. Safety Certified: We prioritize the safety of your guests, and our bartenders are trained in alcohol safety and responsible serving, with certifications like TIPS (Training for Intervention Procedures). We combine this expertise with a passion for creating memorable experiences for you and your guests.