FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At TrustedBrush Painting, our pricing is competitive and transparent and we will try to BEAT or MATCH any other bid you've received. We offer free estimates for all projects and provide detailed quotes to ensure there are no surprises. We also offer seasonal discounts and special rates for repeat customers. There may be additional fees for extensive prep work or specialized materials, which we will discuss upfront.
- What is your typical process for working with a new customer?
Our process begins with a free consultation where we assess the project scope and discuss the customer’s needs and preferences. After providing a detailed estimate, we schedule the work at a convenient time for the customer. We maintain clear communication throughout the project, ensuring the customer is informed at every stage. We will send detailed updates at the end of each work day. Upon completion, we conduct a thorough walkthrough to ensure satisfaction before finalizing the project.
- What education and/or training do you have that relates to your work?
Our team at TrustedBrush Painting consists of experienced professionals with extensive training in painting techniques, surface preparation, and safety protocols. We are NACE certified coating inspectors, ensuring top-quality results for projects of any scale. Led by owner Allie Smaidi, who brings 23 years of industry expertise, we are dedicated to delivering precision and care in every job, from garage makeovers to large industrial projects. Trust us to transform your space with excellence. The owner, Allie Smaidi, has over two decades of experience in the coating industry, including extensive expertise as a NACE Level 2 coating inspector and a licensed CCI (Concrete Coating Inspector). As an authorized OSHA trainer for both construction and general industry, as well as a certified MSHA instructor for Part 48, he is committed to upholding the highest standards of safety and training within our team. We stay updated with the latest industry standards and innovations through continuous education and training programs.