FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We can customize our quotes to ensure our customers get exactly the service they want.
- What is your typical process for working with a new customer?
For The Faithful Cleaning Company, the typical process for working with a new customer is streamlined and customer-focused: Initial Consultation: We begin by discussing the customer’s specific cleaning needs, whether it's for residential or commercial spaces. We ask questions to understand the scope, including the size of the space, frequency of cleaning, and any special requirements. Customized Quote: Based on the consultation, we provide a customized quote. For commercial clients, prices typically start at $0.10 per square foot, with variations depending on frequency and add-ons. Scheduling: Once the quote is approved, we work with the customer to schedule the cleaning services at their convenience, ensuring flexibility for same-day or next-day service when needed. Service Delivery: On the day of service, our professional cleaning team arrives promptly, equipped with high-quality cleaning products. We focus on attention to detail, ensuring the job is done thoroughly and efficiently. Follow-Up and Feedback: After the service, we check in with the customer to ensure they are fully satisfied. Feedback is encouraged to continuously improve our service. Ongoing Relationship: For ongoing clients, we build a long-term relationship by offering tailored cleaning plans, discounts for frequent services, and a consistent team for familiarity and trust.
- What types of customers have you worked with?
Buys professionals, retirees, real estate agents and all the above!