FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Mae Travel, I strive to provide the best value for your travel needs. My pricing is transparent and based on the services and package deals you choose, whether it’s for airfare, hotels, car rentals, or a combination of these. I offer competitive rates and will work within your budget to find the best options available. Discounts may be available for group bookings, extended stays, or special promotions, and I’ll always inform you of any applicable savings upfront. Please note that there may be additional fees for custom packages, last-minute bookings, or special requests. I will clearly outline any extra charges before finalizing any arrangements, so there are no surprises along the way. My goal is to ensure you get the best value while providing a seamless, stress-free travel experience.
- What is your typical process for working with a new customer?
When working with new customers, my process begins with a thorough consultation to understand their travel needs, preferences, and budget. I listen closely to ensure I capture the details of what they’re looking for in a trip—whether it’s a family vacation, business trip, or special getaway. Once I have the necessary information, I provide tailored recommendations, including flight options, accommodations, and activities that align with their goals. I help them choose the best package deals or customized solutions based on their requirements. Throughout the process, I stay in close communication to ensure everything is moving smoothly. Once the travel arrangements are booked, I offer guidance on any additional details such as travel insurance, local attractions, and tips for a smooth trip. Finally, I offer continuous support leading up to the trip and during the travel experience to ensure my clients have a seamless and enjoyable journey.”
- What education and/or training do you have that relates to your work?
In the travel business, I have gained valuable knowledge and expertise through hands-on experience and specialized training. I continuously stay updated on industry trends, travel regulations, and the latest booking systems to ensure I can provide the best service to my clients. Additionally, I have completed courses in travel planning, customer service, and destination management, which have equipped me with the skills needed to offer tailored travel solutions. My dedication to learning and staying informed ensures that I can guide clients through every step of their travel journey with confidence and expertise.