FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
One thing that sets us apart is our competitive pricing. While we may not be the cheapest company in the area, we’re also not the most expensive. We believe in providing fair pricing without compromising the quality of our work or the products we use.
- What is your typical process for working with a new customer?
My first step is understanding your immediate need, whether it’s a repair, maintenance, or installation and determining if I can accommodate that. I’ll also ask about your location and availability to ensure scheduling works for both of us. To prepare effectively, I would also ask for photos of your AC unit and location ( roof, garage, closet, etc ) so I can assess the situation beforehand and ensure I bring the right tools, parts, or equipment. This helps me provide a more efficient and tailored service when I arrive. From the first call to the completion of the job, I’m committed to clear communication, prompt service, and exceeding your expectations.
- What education and/or training do you have that relates to your work?
I hold a state Hvac license, which demonstrates my expertise and qualifications to handle a wide range of Hvac services safely and professionally. Additionally, I periodically take courses to stay up to date with the latest advancements, techniques, and technologies in the Hvac field. This ongoing education ensures that I’m always equipped to provide my customers with the best solutions and the most reliable service.