FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At LuxCare Upholstery, we offer competitive and transparent pricing based on the size, fabric type, and condition of your furniture. We provide free estimates and offer special discounts for recurring services, bundled cleaning packages, and referrals. There are no hidden fees—what we quote is what you pay.
- What is your typical process for working with a new customer?
Our process is simple and customer-focused. We start with a free consultation to assess your furniture and provide a detailed quote. Once approved, we schedule a convenient time for service. Our trained technicians arrive on time, conduct a thorough cleaning using eco-friendly products, and ensure customer satisfaction before completing the job. We also offer post-service care tips to extend the cleanliness of your upholstery.
- What education and/or training do you have that relates to your work?
Our team is certified and trained in advanced upholstery cleaning techniques, including fabric-specific treatments, stain removal, and eco-friendly solutions. We stay updated with the latest industry standards and best practices to provide top-notch service.