FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We price our projects based on the size and complexity, generally guided by the square footage of the project. Here are some key points about our pricing: Custom Quotes: Each project is unique, so we provide custom quotes tailored to your specific needs and vision. Transparent Pricing: Our quotes are clear and detailed, ensuring you understand the costs involved from the outset. Discounts: We offer discounts for larger projects or repeat clients. Please inquire during the discovery phase for more details. Additional Fees: While most costs are included in the initial quote, additional fees may apply for special materials, expedited timelines, or extensive travel. Flexible Payment Plans: We offer flexible payment plans to make it easier for you to invest in quality art without financial strain. These aspects of our pricing helps ensure a smooth and transparent experience from start to finish and the creation of inspiring art on your behalf.
- What is your typical process for working with a new customer?
Our process for working with a new customer is designed to ensure clarity, satisfaction, and excitement. It typically includes the following phases: Discovery Phase: We start by ascertaining the scope of the project and understanding our client's vision. This involves detailed discussions to capture all preferences and requirements, ensuring we're aligned with your expectations from the very beginning. Design Phase: We collaboratively create visual renderings of the proposed project. Clients are actively involved in this phase, providing feedback and suggestions to refine the design until it perfectly matches their vision. Paint Phase: This phase often takes place on-site, ensuring the artwork integrates seamlessly with its environment. Once we begin, the project typically progresses quickly and is usually completed within a week. Our team maintains a clean and organized work area, minimizing any disruption to your daily activities. Wrap-Up Phase: We ensure our client's satisfaction with a thorough review of the completed work. We deliver additional media, including professional photographs and videography of the project, which can be used for personal or promotional purposes. With our client's discretion, we share their projects on social media, generating excitement and exposure for their business or project. We also provide maintenance tips and are available for any touch-ups or adjustments needed after project completion. Our proven process guarantees not only incredible art but also overjoyed clients. We pride ourselves on our professionalism, attention to detail, and commitment to bringing your vision to life. Let's create something amazing together!