FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Make sure you understand what services are included in the quoted price. It is important to understand our company's payment policy, including accepted payment methods.
- What is your typical process for working with a new customer?
To get started, I usually start with an initial meeting to understand the client's specific needs, the size of the space to be cleaned, the services desired, and any special concerns. I then develop a personalized cleaning plan and present a proposal that includes service details, costs and deadlines. Once the client agrees to the plan, we organize a cleaning schedule and begin providing services as agreed. Over time, I maintain open communication with the client to ensure their expectations are met and make any necessary adjustments.
- What education and/or training do you have that relates to your work?
I do not have formal training in domestic cleaning. However, I am equipped with knowledge and information including cleaning procedures, effective cleaning techniques, proper use of cleaning products, and workplace safety.