FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Undercover Inspections, I believe in transparent pricing to ensure you have a clear understanding of the costs involved. Here's what you should know: • Standard Pricing: My pricing is competitive and reflects the quality and thoroughness of my services. We offer comprehensive home inspections for Pre-Buy, Pre-Sell, and 11-Month warranty purposes at a standard rate. • Specialized Services: In addition to standard inspections, I offer specialized Insurance inspections, including Insurance 4-Point and Wind-Mitigation services. These can be booked individually for $125 each or if booked alongside a full home inspection, the bundled package is available for only $150. • Consultation Services: I also provide consultation services covering specific areas such as roof assessments and pre-listing walk-throughs at a rate of $125 per hour. • No Hidden Fees: I believe in honesty and transparency, so you won't encounter any hidden fees or surprises. • Easy Online Scheduling: Booking is convenient and hassle-free. You can easily schedule your inspection online through our website. I am committed to providing exceptional value for your investment. If you have any questions about pricing or services, feel free to reach out. I am here to help!
- What is your typical process for working with a new customer?
My typical process for working with a new customer involves several key steps to ensure a smooth and comprehensive experience: 1. Initial Contact: Once you reach out, I will promptly respond to discuss your needs and schedule an inspection at your convenience. 2. Pre-Inspection Preparation: Before the inspection date, I will provide clear instructions to help you prepare your home, ensuring optimal conditions for the inspection. 3. On-Site Inspection: On the scheduled day, I will conduct a thorough inspection of your property, utilizing advanced technology such as drones and thermal cameras for precise assessments. 4. Detailed Report: Within 24 hours of the inspection, you receive a comprehensive report detailing our findings, complete with photographs and clear explanations. 5. Lifetime Support: My commitment to customer service extends beyond the inspection. I offer free lifetime support, meaning I am here to answer any questions you may have for as long as you own your home. 6. Follow-Up: After receiving the report, I am available to discuss our findings and address any further inquiries or concerns you may have.
- What education and/or training do you have that relates to your work?
At Undercover Inspections, I am proud to offer you the expertise and professionalism backed by top-notch education and training. Here's why our InterNACHI certification and CPI designation are a game-changer: • InterNACHI Certification: I have undergone rigorous training and certification through the International Association of Certified Home Inspectors (InterNACHI), the world's leading association for home inspectors. This certification ensures that I adhere to the highest standards of quality and professionalism in our inspections. • Certified Professional Inspector (CPI) Designation: As a Certified Professional Inspector, I bring a wealth of knowledge and expertise to every inspection. This designation signifies my commitment to ongoing education and professional development, ensuring that I stay up-to-date with the latest industry trends, techniques, and best practices.