FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We typically price projects based on the job itself. This means I assess the scope of the work, take measurements, determine the materials and supplies required, and estimate the time needed to complete the project. All of these factors are then combined into a single, comprehensive price.
- What is your typical process for working with a new customer?
The typical process when working with a new customer begins with initial contact, whether through Thumbtack chat, text, or phone call, to understand the customer’s needs. Next, we schedule an onsite meeting where we can both meet in person. During this visit, I will take measurements, capture photos, and ask additional questions to ensure we are aligned on the project details. Following the meeting, I will prepare an estimate and send a link to it via text. Any questions or revisions to the estimate can be addressed at this stage. Once the estimate is finalized and approved, your signature will be required to confirm it. If a deposit is needed, it will be collected at this time, and the project will then be scheduled on my calendar.
- What education and/or training do you have that relates to your work?
My training comes from hands-on experience. I’ve learned through working on various projects, from remodeling homes to completing smaller handyman jobs. Over time, I’ve gained valuable skills and knowledge by working alongside experienced professionals and tackling diverse tasks, which has allowed me to refine my craft and build expertise in the field. Additionally, I stay updated on industry trends and techniques to ensure quality and efficiency in my work.