FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I price each job based on the time and work it’ll take, always aiming for something that’s fair to both the client and myself. I also consider the average rate for that type of repair in the area, so customers can feel confident they’re getting a solid deal—not overpaying, but not cutting corners either. At the end of the day, I believe in reasonable pricing for quality work—done quickly, professionally, and with no mess left behind.
- What is your typical process for working with a new customer?
First, I talk with the client to get a clear idea of what they need—what the project is, how they want it done, and what kind of timeframe they’re working with. Once I understand the scope, I figure out how long it’ll take, and from there, we agree on a fair price. My goal is always simple: find the best solution and the quickest turnaround—something that works for both me and the client. Because at the end of the day, I want it completed quickly and with no mess left behind.
- What education and/or training do you have that relates to your work?
I spent 20 years in the Navy—so if something breaks, you don’t wait around, you fix it. That “can-do” attitude stuck with me. Over the years, I’ve picked up solid life skills and hands-on experience that no classroom could ever teach. I’ve worked on everything from appliances to home repairs, and honestly? I’ve gotten so good at it, I usually think, “Why hire someone else when I can do it better?” Just recently, I fixed a chair for a friend, and her girlfriend looked at me and said, “Is there anything you can’t do?” The answer? No. If it needs to get done, I’ll get it done. That’s just how I roll.