FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Jax Custom Glass, we take pride in offering highly competitive pricing without compromising on the quality of our products and services. We believe in transparency, and our quotes will include all the necessary details, ensuring there are no hidden fees or surprises for our customers. Additionally, we occasionally offer special discounts and promotions, which we'll be sure to inform our customers about when applicable.
- What is your typical process for working with a new customer?
When working with a new customer, our process begins with scheduling a convenient visit to their location. During this visit, we take precise measurements to provide an accurate and customized quote. We understand the importance of clear communication, so we send the quote via email and text message for our customers' convenience. Once the quote is approved, our skilled team will promptly begin crafting the frameless shower enclosure, and the installation process typically takes between 10 to 15 business days from the approved date.
- What education and/or training do you have that relates to your work?
Our team at Jax Custom Glass boasts over 5 years of extensive experience in the construction industry, with a specialized focus on frameless shower enclosures for nearly 3 years. We continuously invest in our team's professional development, ensuring they stay up-to-date with the latest industry trends and techniques to deliver exceptional results for our valued customers.