FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer military and senior discounts. 10 percent off the already low prices. I been told i'm to cheap. I have low overhead so I don't need to charge outages prices. This is also the reason I started my own company. I got tired of the company I worked for low balling the customer. Aka lying. I would get yelled at allot. I never blamed them. They got the price and didn't expect to pay extra. Now I down sell and get told you have me a price and they refuse to pay less. Lol plus they don't yell.
- What is your typical process for working with a new customer?
The same as past customers. I book the job I show up at the time we set. I knock on the door I give them a card. I then walk thru with the customer and I go to work. I text before going. No surprises.
- What education and/or training do you have that relates to your work?
I been cleaning since 1989. there is a carpet cleaning school. I did go I was iirc certified. I cleaned allot of carpets that I brought life back to life. Same with upholstery. I take pride in my work. One job at a time.