FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Island Home, we offer competitive pricing tailored to meet your specific needs. Our pricing structure includes transparent fees with no hidden charges, and we provide detailed estimates before any work begins. We also offer discounts for bundled services and long-term contracts to provide added value. Our goal is to deliver premium services at fair prices, ensuring you get the best care for your property without breaking the bank. Contact us for a customized quote.
- What is your typical process for working with a new customer?
At Island Home, our process begins with a comprehensive consultation to understand your specific needs and expectations. We then conduct a detailed property assessment to tailor our services precisely to your requirements. Next, we provide a transparent and detailed proposal, including pricing and a service plan. Once agreed upon, we schedule and coordinate all services, ensuring seamless execution and consistent communication. Our goal is to build a long-term relationship, ensuring your property is maintained to the highest standards.
- What education and/or training do you have that relates to your work?
Our team at Island Home is composed of highly skilled professionals with extensive experience in property management. Many of our team members hold relevant certifications in property and estate management, horticulture, housekeeping, and maintenance. Additionally, we invest in ongoing training to stay updated with the latest industry standards and best practices. This ensures we deliver exceptional service and expert care for your property, maintaining its pristine condition and enhancing its value.