FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our visits and estimates are free of charge to the client. Our prices are competitive because we work with different suppliers always of the best quality. We always offer a guarantee to keep the price of an estimate for a full month after the quote . Any special order is subject to change but all this is done with the authorization of the client. There are no hidden charges. Charges by credit card are subject to taxes.
- What is your typical process for working with a new customer?
When we receive the customer’s information, we send a message and give a call to be able to make an appointment to give an estimate. If the customer wishes to receive a quote based on feet provided by costumer it is sent to an email and if they agrees, a final visit is always made to close the contract.
- What education and/or training do you have that relates to your work?
Working with many generals contractors, engineers and architects has given me more vision and creativity for installations of all kinds of close up .