FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing can be determined via pictures, but it is always recommended that I come out personally to determine price.
- What is your typical process for working with a new customer?
The ideal process for working with a new potential customer, would be as follows 1. Set up a date and time where I can come out meet you and look at the job, then provide a handwritten estimate. 2. If estimate is accepted, we would then schedule a date for work to begun. 3. As we get closer to the date of job starting we would then go over colors, I can also come out to help with picking colors. 4. Then work begins with ultra high quality products and tools. My painter's will work with Maximum precision and delicacy. All while maintaining with you the customer, a great relationship to make sure everything is being done to your liking. 5. I Tom the owner will come by each day to make sure everything is going according to the plan. And to make sure you are absolutely pleased with everything. 6. After all the work has been completed and a final walk through has been conducted and you are absolutely satisfied we would then settle up with payment. You will be provided with touchup paint for each color that was used. As well as a receipt. 7. But wait there's more 😉, we don't just forget our customers after the job is done, we will absolutely come back if there is any issues or something was missed. That is my guarantee!