FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Since we have many options to choose from, our pricing is very flexible based on the quality of products each customer is looking for.
- What is your typical process for working with a new customer?
At Affordable Window Systems, we strive to make the process of upgrading to hurricane impact windows as smooth and straightforward as possible. Here’s what you can expect: 1. **Initial Consultation**: We start with an initial consultation to understand your specific needs and preferences. This can be done in person or over the phone. We’ll discuss your home’s requirements, budget, and any special considerations. 2. **Assessment and Quote**: Our team will conduct a thorough assessment of your property to determine the best window solutions. We’ll then provide a detailed, no-obligation quote outlining the costs and options available. 3. **Customization**: If you decide to proceed, we’ll work with you to customize your windows to match your home’s aesthetic while ensuring maximum protection. You’ll have a range of styles and finishes to choose from. 4. **Scheduling and Preparation**: Once your order is finalized, we’ll schedule the installation at a time that’s convenient for you. We’ll also provide guidance on how to prepare your home for installation day. 5. **Professional Installation**: Our experienced installers will handle the entire installation process efficiently and with minimal disruption to your daily routine. We ensure all windows are installed to the highest standards for optimal performance. 6. **Final Inspection and Cleanup**: After installation, we’ll conduct a final inspection to ensure everything meets our strict quality standards. We’ll also clean up the work area, leaving your home as tidy as we found it. 7. **Follow-Up and Support**: We’re committed to your satisfaction, so we’ll follow up after the installation to address any questions or concerns you might have. Our team is always available for ongoing support and maintenance. At Affordable Window Systems, we prioritize quality, transparency, and customer satisfaction throughout the entire process.”
- What education and/or training do you have that relates to your work?
Owner has been in the industry for over 25 years. He has been involved in every aspect of this industry including designing and manufacturing impact windows.