FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My price is flexible depending on client demand. A fair price. A good service. A good product. To feel valued.
- What is your typical process for working with a new customer?
As a technician, customer service professionals are responsible for addressing customer needs and ensuring they have a good experience. As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication.
- What education and/or training do you have that relates to your work?
I feel that the time is right for me to transition the outstanding skills and experience I obtained during my last four years working for Somerset Apartments as an HVAC Technician. I received great training and/or education in the school and have been given job assignments that have enhanced my technical skills, leadership ability and taught me how to meet deadlines and multi-task in a very fast-paced and often stressful environment. I can bring these same skills to your organization.