FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We price per job, not per hour, to ensure you get the best value for your specific needs. Plus, we offer discounts for recurring customers to make our services even more affordable. No hidden fees, just straightforward pricing.
- What is your typical process for working with a new customer?
Our typical process for working with a new customer includes: Initial Consultation: We start with a phone call to discuss your exact needs, any unique aspects of the project, and agree on a date, time, and price for the first clean. First Clean: We begin with a deep clean to reset the space, followed by standard cleaning for subsequent visits. Payment: We collect payment after services are completed and you're completely satisfied with our work. We accept Cash, Venmo, and Zelle.
- What education and/or training do you have that relates to your work?
Our team has decades of home cleaning experience. Every cleaner joins with extensive experience and undergoes a training and probationary period paired with our owner, Paula, ensuring their work meets our high standards. We also invest in top-quality cleaning materials and equipment.