FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
When it comes to pricing, the customer should have a clear understanding of how the cleaning company determines its rates. This may include factors such as the size of the space to be cleaned, the type of cleaning services required, the frequency of visits, and any additional services or special requests. It's important for the customer to be aware of any potential extra charges for special tasks or products, as well as the methods of payment accepted. Transparency in pricing ensures that both the customer and the cleaning company are on the same page, leading to a smoother working relationship.
- What is your typical process for working with a new customer?
When working with a new customer, our typical process involves scheduling an initial consultation to assess the cleaning requirements and discussing the scope of work. We prioritize clear communication and attention to detail to ensure customer satisfaction from the outset.
- How did you get started doing this type of work?
We recognized a growing demand for reliable and professional cleaning services in the community, and we decided to leverage our expertise in cleaning and organizational skills to establish a cleaning company that meets this need.