FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
When it comes to my pricing as a handyman, here’s what customers should know: 1. Transparent Rates: I provide clear and upfront pricing based on the scope of the work, including labor and any necessary materials. There are no hidden fees. 2. Hourly or Flat Rates: For smaller tasks, I usually charge an hourly rate, while larger projects are often priced with a flat fee based on complexity and time required. 3. Discounts: I may offer discounts for: • Multiple tasks bundled together. • Repeat customers. • Referrals to new clients. 4. Material Costs: If I supply materials, I include their cost in the estimate, but I also give customers the option to purchase materials themselves to save. 5. Free Estimates: I provide free estimates for most jobs so you can make an informed decision before committing. 6. Value for Money: My pricing reflects the quality, efficiency, and reliability of my work, ensuring you get lasting results without overpaying. Feel free to ask about discounts or cost-saving options—I’m always happy to work with your budget.
- What is your typical process for working with a new customer?
When working with a new customer as a handyman, my process is straightforward and focused on clear communication and quality work: 1. Initial Contact: I listen to the customer’s needs, whether it’s fixing, installing, or assembling something, and ask a few key questions to understand the task fully. 2. Provide an Estimate: Based on the details provided, I give a simple and transparent estimate for the cost and time required to complete the job. 3. Schedule the Work: Once the customer agrees, we set a convenient time for me to come and complete the task. 4. Complete the Job: I arrive on time, bring the necessary tools and materials, and efficiently complete the work while ensuring quality and safety. 5. Customer Review: After finishing, I show the customer the completed work to confirm they are satisfied. 6. Follow-Up: I make sure the customer knows they can reach out if they have questions or need further assistance. This simple process ensures the customer feels confident and comfortable every step of the way.
- What education and/or training do you have that relates to your work?
My education and training for handyman work include: 1. Hands-On Experience: Years of fixing, repairing, and building things around homes, which taught me practical skills. 2. Basic Technical Training: Courses in electrical work, plumbing basics, and safety practices to handle common household repairs. 3. Tool Proficiency: Knowledge of using a wide variety of tools and materials efficiently and safely. 4. On-the-Job Learning: Working on projects for homeowners and businesses, which allowed me to gain real-world problem-solving experience. This combination of experience and learning ensures I can handle a variety of tasks with skill and confidence