FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The price is determined after our specialist visits your location, takes measurements, and assesses the current flooring. Only then can we provide you with the cost per square foot.
- What is your typical process for working with a new customer?
After you contact us, we send a specialist to your location. Their task is to assess the condition of your space, measure its size, evaluate the current flooring, and discuss with you the type of flooring you'd like. Following that, we send you a quote. If everything meets your approval, we proceed with the job, which can take anywhere from a few days to several weeks, depending on the complexity and scale of the project.
- What education and/or training do you have that relates to your work?
Our specialists have a diverse background in performing renovation work, particularly with expertise in flooring installations and related services.