FAQs
- What is your typical process for working with a new customer?
Communication is key from both ends: the client and myself. -I would ask the client what is her/his/their best way to communicate with me (Thumbtack, text, phone call, in person). -I would also ask the client what type of project does/do he/she/them need help with, what are her/him/their expectations, timelines, and budget if there is one. -If the client is looking to get an estimate/quote for a new project, I would highly suggest her/him/them to schedule and appointment at her/him/their best time convenience. This way the client and I can discuss about the project more deeply, what materials would be needed, and suggestions for improvement. -A quote would be provided to the client based on his/her/their requests. After approval, the client and I would discuss the best day/time to start the project and ways of payment.
- What education and/or training do you have that relates to your work?
Education is the top priority on the work I do because due to that I have gained the expertise to excel on the services I offer. Some of the trainings I have are the following: -Electromechanical maintenance technician (residential, commercial, industrial). -Hydraulic and pneumatic technician (commercial and industrial). -Electrical engines training (commercial and industrial). -Electrical installation training (residential, commercial, industrial). Higher education degrees: -Electromechanical engineer.
- How did you get started doing this type of work?
Since I was younger I always had the passion to the electrical and mechanical world. I started helping my mother with any electrical and plumbing issue on the house. When switches and outlets went off, and fans stopped working I was the one who repaired them. I pursued a career as an electrician in my home country, Colombia, to later on had the pleasure and opportunity to further my education and become an electrical and mechanical engineer. I always worked for electrical companies, but it was not until the begging of 2022 that I decided to do something on my own. So, I started my own company RGC Services Inc. in where I provide electrical and plumbing services.