FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes every customer pays the same reasonable rates to coincide with the customer's budget.
- What is your typical process for working with a new customer?
First and foremost, we like to discuss the issue(s) to gain an accurate understanding of the customer's needs. We then discuss an honest and fair price so there are no surprises for the customer. Finally, we setup a time and day to meet and conduct an onsite visit at the customer's convenience.
- What education and/or training do you have that relates to your work?
A+, MCP and MCSE certifications with Microsoft. We also work on Apple computers.