FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
FOR BALLOON DECORATIONS OUR BASIC ARCH 1-3 COLORS STARTS AT $250 WITH THE BALLOONS INFLATED ALL THE SAME SIZE. FOR ORDERS OF $500 OR MORE WE OFFER DISCOUNT PACKAGES.
- What is your typical process for working with a new customer?
ONCE YOU HAVE DECIDED WHAT YOU WANT FOR BALLOON DECOR, THE BOOKING AND RESERVATION IS MADE WITH 50% DEPOSIT PAYMENT IF YOUR EVENT IS AT LEAST A MONTH IN ADVANCED. WE ONLY ACCEPT FULL PAYMENT TO RESERVE. IF YOUR EVENT IS A MONTH OR MORE AWAY AND THE DEPOSIT IS PAID, THE OTHER 50% WILL BE DUE 2 WEEKS BEFORE THE DAY OF THE EVENT. THE PAYMENT IS COLLECTED BEFORE THE EVENT TO MAKE IT EASIER FOR OUR CLIENTS AND US. ONCE YOU ARE READY TO PAY SEND US THE FOLLOWING INFORMATION TO PREPARE YOUR INVOICE, NAME: EMAIL: ADDRESS OF EVENT: DATE: SETUP TIME: EVENT TIME: WITH THIS INFORMATION WE WILL SEND YOU AN EMAIL AND IT WILL CONTAIN THE PAYMENT LINK FOR BOOKING. YOU CAN USE ANY DEBIT OR CREDIT CARD TO PAY. THERE IS A 4% CARD PROCESSING FEE, SO IF YOU WANT TO AVOID THAT FEE YOU CAN EITHER DEPOSIT TO OUR BANK DIRECTLY OR MAIL US A CHECK IF YOUR EVENT IS AT LEAST WITHIN A MONTH IN ADVANCED. WE DON’T ACCEPT CHECKS ON THE DAY OF THE EVENT WHEN WE FINISH INSTALLATION SO IF YOU WANT TO AVOID THE CARD FEE YOU WILL HAVE TO PAY IN CASH OR WHEN YOU SEND THE CHECK , SEND IT WITH FULL PAYMENT INSTEAD OF THE 50%. WE ALSO HAVE OTHER OPTIONS LIKE VENMO, CASHAPP AND ZELLE IF YOU WANT TO AVOID THE CARD PROCESSING FEE.
- What education and/or training do you have that relates to your work?
We began our business in 1998, and have learned in dozens of classes and worldwide workshops. We have many certifications in different balloon decoration class levels. We are also always up to date with the trending styles and colors!